Conflict resolution activities can be helpful in the workplace, in schools, or even in family life – any place where a group of people have to spend a lot of time in close proximity to each other. It’s only human that conflicts will develop in these situations, but it’s how they’re handled that really matters. Thankfully, there are a wide variety of conflict resolution activities that have been developed in order to help people deal with conflicts. These activities are equally useful for large disagreements and arguments as well as the small, everyday conflicts that simply nag at you constantly.
TV Show Simulations
A key part of any conflict resolution lesson is providing steps to deal with a conflict. There are a variety of problem solving or conflict resolution methods out there, but one of the simplest is the three-step method. The steps are: define the problem, brainstorm solutions, decide on one solution.
Popular conflict resolution activities often include simulating a conflict in order to practice working through a conflict resolution method. An interesting way to do this is by using TV shows; soap operas work well, as do reality shows (both of these types of shows depend entirely on conflict to tell a story) but anything from children’s shows to comedies can work as long as a conflict is identified.
For this activity, you can break into groups and work on defining the problem: talk about what the issue is, what the characters’ conflicting needs and wants are, and why the conflict is happening. You can then brainstorm solutions and decide which one is the best. Be creative! Don’t limit solutions to what actually happened on the TV show.
Real-Life Practice
After using this conflict resolution method to solve hypothetical problems that characters on a TV show have, a good step to take is to practice using this method on real-life problems. Have everyone in the group write on a piece of paper some conflicts that that have had recently, whether at school, at work, while out with friends, or at home. Generally, smaller, everyday conflicts work better for this exercise, as it should be fairly low-stakes–it is just practice, after all!
Once everyone has written down the conflicts they have had and what triggered the conflicts, group members can start discussing. Everyone should have at least once chance to talk about a conflict they have had and what, if any, steps they took to resolve it. Then, as a group, everyone can practice applying the problem solving method to the conflict at hand, and talk about what could have been done better to solve the conflict, if it was not handled well.
Consensus Building
Other conflict resolution activities focus on brainstorming solutions and coming to a consensus about group decisions. If groups have practice making decisions that everyone is happy with, disagreements can often be solved without escalating into major conflicts. A consensus building activity that is useful, fun, and easy is to brainstorm uses for an everyday object. Anything from a marker to a tube sock can be used here–the idea is to come up with as many possible uses for the object as you can in a limited amount of time. Three to five minutes is probably enough for this activity. Make sure everyone proposes as many solutions as they can, without judgment as to what can and cannot work.
Then comes the hard part. The group has to decide, either through discussion, voting, or some combination of both, which use is the best. This is great practice for the last two steps of the conflict resolution method: brainstorming solutions and deciding on one solution to implement.
Dealing with Internal Conflicts
Another possible use for conflict resolution activities is for dealing with internal conflicts. This is especially helpful for younger participants who get upset or become conflicted when faced with decisions that they have to make. A good way to do this is by externalizing an internal conflict. In this activity, the group first brainstorms different internal conflicts. Some good examples for children or families are “Should I spend my allowance, or save it?” or “Should I do my homework before I play outside, or after?” After coming up with several ideas, the group can then split into pairs. Each partner takes one side of the issue and presents reasons why they are right. After this, the partners can talk about their differences and decide what solution is the best (and you can read more about conflict resolution activities for kids if you want).
Conflict resolution activities are not limited to these few games and simulations, though. We have all experienced conflict, and anyone who has a good imagination and knowledge of a problem solving process can adapt these activities for larger groups, younger groups, or any possible situation. Any activity that allows participants to practice the steps of conflict resolution outside of an actual conflict is fair game!